Wednesday, 3 April 2019

How to Remove Paper Jam in HP Printers?


HP printers are reliable and versatile in providing high-quality prints. They provide black & white and colored prints for both home as well as official use. But sometimes while printing, a piece of paper might get stuck in the printer. This will create a jam in the printer and you will not be able to print anymore. First, you need to clear the papers stuck in the printer and then perform further printing. If you are going through the same issue with your HP printer, you can dial the HP printer phone number.

Following are the points which need to be checked to fix the paper jams in the HP printer:

1. First, you need to check the paper tray if there is any loose paper stuck, then remove it. If any paper got stuck while printing, pull it back gently out of the printer to remove it.

2. Next, remove the rear access door of the printer to check where paper may be jammed. Removing the knob will release the door and you can gently remove the paper. Take out the paper that is stuck in
the rollers in the back of the printer. Make sure all of the paper has been removed and then press the Resume button.

3. Lift the front cover of the printer and remove the paper stuck there if any. Make sure not to damage the printer while removing the paper and take out the paper very slowly.

4. Make sure the print carriage is working properly and it must be able to move freely inside the printer. Remove the power cord and try to gently move the carriage from side to side. Make sure everything inside the printer is able to move freely and is not getting stuck.

5. After following all the above steps, if you are sure there is no paper stuck inside the printer, reload plain paper into the tray. Then hold the Resume button until a test page starts printing.

This is how you can fix the paper jams frequently occurring in the HP printer. If after following the above steps, you are still encountering paper jams, you can call us for technical help. Give a call at the HP support number and our certified technical executives will get in touch with

You. Moreover, you can call us anytime when you face any issues with your HP printer. This is because the technical department is running round the clock and we assure you to provide genuine and best technical help. The technicians are well-qualified and professionally trained to deal with all the technical issues with HP printers.

More help - HP support phone number

Tuesday, 5 March 2019

How to Solve HP Printer Firmware Error?


HP printers are known for providing high-quality outputs and have a large number of features to offer. Also, there are various models of HP printer available in the market. You can print anything you want in a few simple steps using the latest technology of HP printers. HP printers are flexible and offer various facilities to print any document using the wireless or USB connection.

Printer firmware is software which comes pre-installed in the HP printers. It receives information
from the computer and you get the desired output from the printer. Sometimes you might face issues with the HP printer firmware which will not let you print the way you were printing earlier. For such a situation, our tech experts are always there to help you and you can talk to them using the Hp help center.

Method 1

1. Click on the Ok and the cancel button simultaneously. Press the power button of the printer simultaneously so as to put the printer in the Boot Code mode. After that follow the given directions carefully.

2. Using the USB cable, connect your HP printer to the computer.

3. After connecting the printer, in the given drop-down list, search for the HP printer and select the ‘Send Firmware’ option.

Method 2

1. First, insert the installation CD of the printer into the CD drive.

2. Go to the Printers and Faxes section under the Control Panel.

3. Click on the option ‘Add a printer’ and then click ‘Next’.

4. Mark the checkbox given next to the option ‘Local printer attached to this computer’.

5. Now, select the file and click on the ‘Have disk’ option.

6. Open the CD drive where you have installed the CD and press ‘Ok’.

7. Click on the ‘Next’ option to start the installation of the printer CD.

8. Go to the name of the printer, click on ‘Next’, then no and then again ‘Next’.

9. In the Printer and Faxes section, go to printer and properties and then ports tab. You
have to view the USB port.

Using any of the given methods, you can try resolving the issues with HP printer firmware. These steps are not complicated to perform but sometimes it is possible that you are not able to perform them properly.

To fix the HP printer firmware error, you can ask the technical executives to assist you. At HP has a number of technicians who are professionally trained for resolving issues with HP printers. There can be a number of issues with your printer which require technical involvement by the experts. During such situations.